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Exam 220-302:
A+ OS Technologies Study Test Questions |
| 1. |
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Which of the following Operating Systems use an
Emergency Repair Disk (ERD) (Choose all that apply)
A. Windows 95
B. Windows 98
C. Windows NT 4
D. Windows 2000
Answer: C,D - Windows 95, 98, NT 4 and 2000 can be booted up from floppy
disks when there are problems but only NT 4 and 2000 use an Emergency Repair
Disk (ERD). The NT4 ERD is created by using the rdisk utility while the 2000 ERD
is created using Windows backup.
References:
|
Creating an Emergency Repair Disk (ERD) |
Q156328 - Description of Windows NT Emergency Repair Disk |
The Emergency Repair Disk |
The ASR replaces the ERD in Windows XP |
How to Set up and use Automatic System Recovery(ASR) in Windows
XP | |
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| 2. |
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The Figure below shows the six subtrees of the
Windows NT registry. Which of the following root keys are found below the
LOCAL_MACHINE subtree? |
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A. HARDWARE
B. SAM
C. SECURITY
D. SOFTWARE
E. SYSTEM
Answer: A, B, C, D, E -
Note: [ For the A+
exam basic information about the registry and it's functions is sufficient. As you progress into more advanced certification areas like MCSE, MCSA
etc....your knowledge of the Windows Registry will be more thoroughly tested - >
Pay special attention to the JSI reference below]
Of the root keys that exist below the LOCAL_MACHINE subtree,
you'll probably deal with the SOFTWARE and SYSTEM keys most frequently. While
there may occasionally be a need to work with the other keys, it will rare.
As you might have guessed, the SOFTWARE key contains configuration information
about the software that you have loaded on your computer. This includes not only
the applications that you're running, but also certain configuration options for
the NT operating system as well.
Beneath the SOFTWARE root key, you'll see subkeys listed for the different
software vendors whose software you have loaded on your computer. Obviously, the
most important subkey listed here is the one for Microsoft.
Under the SYSTEM root key, you might find any number of subkeys listed. This
will vary greatly based upon what has been added to your computer. Regardless of
which subkeys you find listed underneath the SYSTEM root key, the most important
one there is the CurrentControlSet subkey. In fact, many people consider this to
be the most important subkey in the entire registry.
Beneath the CurrentControlSet subkey you'll generally find four more subkeys. Of
these, the Control and Services subkeys are the ones that are the most
important. References: |
Windows Registry
Guide |
256986 - Description of the Microsoft Windows Registry |
JSI, INC. - Tips &
Tricks - Windows Server 2003 / Windows XP / Windows 2000 | |
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| 3. |
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A file resides on your compressed NTFS drive on
your Windows XP computer. The size of the file on the compressed drive is 1.1
MB. The size of the file uncompressed is 1.8MB. What can you do to get the file
to fit on a 1.44MB floppy disk?
| A. |
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Convert the floppy disk to NTFS, compress the floppy disk
and copy the file in its compressed format.A. Just copy it to the floppy
disk. |
| B. |
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Just copy it to the floppy disk |
| C. |
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Compress the floppy disk, then copy the file to the floppy
disk. |
| D. |
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Use a 3rd party compression tool to compress the file, then
copy it to the floppy disk. |
Answer: D - When a file is moved or
copied from a compressed NTFS partition, the file is uncompressed, then
re-compressed. Using a 3rd party compression utility will keep the file in its
compressed state when it is copied to the floppy disk. Moving or copying the
file to the floppy has the same effect. Floppy disks cannot be converted to NTFS
as there is not enough space on the floppy disk to support NTFS.
References: |
Understanding NTFS File Compression |
307987 - HOW TO: Use File Compression in Windows XP |
Special note: Ever wondered what you would do if your should your
NTFS based Windows system become terminally corrupted ? Unlike FAT based Hard Disks which you can access with a DOS boot floppy, NTFS systems are literally inaccessible!. Here's a freeware utility that may help you out in such a situation. NTFS Reader for DOS provides read access to NTFS drives from the MS DOS environment. It supports long filenames as well as compressed and fragmented files. NTFS Reader for DOS allows you to preview the files on NTFS and copy them from NTFS to FAT volumes or network drives. It even includes a file search and copy utility.
Download it now. In order to use the software you need to copy the readntfs.exe file to a bootable floppy disk and boot from it. You can use NTFS Reader for DOS to access NTFS drives in Windows 98 95 and 3.1. This is a DOS program, but can be run from Windows. You can create your own boot floppy or click here to: Download self-extracting
Bootable Floppy Disk Creator
for NTFS Reader . To access NTFS drives from DOS. Boot your computer from your boot disk. The program [ ReadNTFS.exe ] will start automatically from the autoexec.bat startup file. Click here to download
User Guide.
For further details & more Data Recovery Tools - freeware and shareware downloads, visit
NTFS.COM, a superb site for anything NTFS - Get answers for your NTFS questions here! |
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| 4. |
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You have installed Windows 2000 Professional, but
now the SuperVGA monitor's adapter does not have all the configuration settings
that you set before the upgrade. It is also missing the tabs you are accustomed
to using with this adapter in the Control Panel. What should you do?
| A. |
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Verify the signature of your driver using Device Manager.
It is possible your good driver is corrupted. |
| B. |
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Get the manufacturer's adapter device driver. Often these
have added extensions that the Microsoft Windows 2000 Professional does not
provide. You need to install it instead of the driver that was installed
during Windows 2000 setup. |
| C. |
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In Device Manager, under Monitors, use the Properties sheet
to view the manufacturer's legacy extensions. |
| D. |
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From Device Manager, run the Troubleshooter. It will help
you find the legacy driver. |
Answer: B - Whenever the drivers that come with the operating system are too
general, you can check with the manufacturer to see if one is available for your
hardware. Device Manager will show you which devices have problems. It will not
show you advanced features of device drivers that were overwritten during setup
of a new operating system. Device Manager has a Troubleshooter. It is commonly
used for devices that have problems, not for revealing previous drivers. You can
see the digital signer of the installed driver in Device Manager using the
Driver tab. Use this technique when the problem is harder to isolate. The
problem introduced in this question is very straightforward. You lost
extensibility provided by the manufacturer. |
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| 5. |
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Which of the following is responsible for initiating the
loading of all systems files in In Windows 98?
A. win.ini
B. kernel386.exe
C. win.com
D. kernell.dll
E. GDI.EXE
Answer: C - Win.com is the executable file
responsible for Windows start-up. It runs after the autoexec.bat file is
processed, and it accesses the VMM32.vxd file. In the older Windows 3.x
environment, the win.com file is executed by typing "win" in the DOS prompt. In
version 9x OSs, win.com runs automatically. References:
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136630
- Creating a New Win.com File When You Cannot Start Windows | |
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| 6. |
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Which Windows 2000 power saving mode helps in conserving laptop
batteries, but will allow you to quickly return to your desktop as you left it
before power was shut off?
A. Hibernation mode
B. Quick Restore mode
C. Sleep mode
D. Conservation mode
Answer: A - Hibernation mode shuts off power but maintains programs' open
states and hardware connections. The other options do not exist. |
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| 7. |
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You installed Windows XP Professional Edition on a
clean system out of the box, and you're perplexed to find that none of the
standard desktop icons are apparent. Which of the following methods can you use
to put the My Computer, My Network Places, and My Documents icons back on the
desktop? (Choose the best answer.)
| A. |
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Right-click an empty area on the desktop. Select
Properties, then select the Desktop tab. Click Customize Desktop. Make sure
that the My Computer, My Documents, and My Network Places check boxes are
selected. |
| B. |
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Double-click My Network Places. In the left panel, make
sure that Other Places is expanded. Select the My Computer icon, and another
window appears. In the left panel, click Control Panel and select Classic
View. Open the Display applet. Go to the Desktop tab and click Customize
Desktop. Make sure that the My Computer, My Documents, and Internet Explorer
check boxes are selected. |
| C. |
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In Control Panel, select Classic View. Open the Display
applet, select the Desktop tab, and click Customize Desktop. Make sure that
the My Computer, My Documents, and Internet Explorer check boxes are
selected. |
| D. |
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Right-click the Start menu and select Properties. Go to the
Desktop tab and select the My Computer, My Network Places, and My Documents
check boxes |
| E |
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From the Start menu, select Settings, then select Taskbar
and Start Menu. Go to the Taskbar tab and clear the "Hide inactive icons"
check box. |
Answer: A - Right-click an empty area on
the desktop. Select Properties, then select the Desktop tab. Click Customize
Desktop. Make sure that the My Computer, My Documents, and My Network Places
check boxes are selected. This question and answer is tricky and is specifically
designed to mislead people who read and choose answers too quickly (and we all
do this sometimes). A couple of the answers that seem correct aren't because
they put an incorrect icon on the desktop. References: |
Windows XP Professional How-to Article Topics |
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| 8. |
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Robert installs a USB printer on his Windows 2000
Professional system but it is not functioning. Robert looks in device manager and
notices that the root hub has an exclamation point in a yellow circle next to
it. Which of the following could be the cause of the problem?
A. Robert is not an administrator and therefore will not see whether devices are
functioning properly in Device Manager.
B. Windows 2000 Professinal does not support USB devices.
C. The system's BIOS is not assigning an IRQ to the root USB controller
D. The USB printer has hardware problems.
Answer: C - The system's BIOS is not assigning an IRQ to the root USB controller
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| 9. |
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You want to install software on a Windows NT Workstation 4.0
computer to enable the computer to connect to an Internet service provider (ISP)
via a modem. Which of the following should you install on the computer to
enable you to connect?
A. Transmission Control Protocol/Internet Protocol (TCP/IP)
B. IIS
C. Point-to-Point Protocol (PPP)
D. Dial-Up Networking
E. Point-to-Point Tunneling Protocol (PPTP)
F. Remote Access Service (RAS)
Answer(s):
A, C, D References: |
Internet Connectivity Scenarios Using the Remote Access Service (Windows NT
Server Resource Kit) |
Configuring Windows NT 4.0 to Connect to the Internet |
How to Connect to Internet Service Providers from Windows NT 4.0 |
164882 - Practical Recommendations for Securing Internet-Connected Windows NT
Systems |
138789 - How to Connect to the Internet in Windows 95 and Windows 98 | |
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| 10. |
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In which tool do you configure and administer disk storage
space in Windows 2000 Professional?
A. In the Computer Management Console, Disk Administrator
B. In the Control Panel, Disk Administrator
C. In the Computer Management Console, Disk Management
D. In the Control Panel, Disk Management
Answer: C - Disk Management is the utility that allows you to configure and
manage disk storage. It is found in the Computer Management Console |
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| 11. |
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After installing Windows 98 using a Typical
installation on your home computer and working for several weeks, you decide it
is time to backup your important files. How do you accomplish this?
| A. |
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Click Start, Programs, Accessories, System Tools and
Backup. Use the Backup Wizard to create the backup job. |
| B. |
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Install support for your backup device through the
Add/Remove Hardware option in Control Panel. Click Start, Programs,
Accessories, System Tools and Backup. Use the Backup Wizard to create the
backup job. |
| C. |
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Install Microsoft Backup through the Add/Remove Programs
option in Control Panel. Install support for your backup device through the
Add/Remove Hardware option in Control Panel. Click Start, Programs,
Accessories, System Tools and Backup. Use the Backup Wizard to create the
backup job. |
| D. |
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Install Microsoft Backup and support for your backup device
through the Add/Remove Hardware option in Control Panel. Click Start,
Programs, Accessories, System Tools and Backup. Use the Backup Wizard to
create the backup job. |
| E. |
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There is no utility in Windows 98 to do this |
Answer: C - The Windows 98 backup utility (a.k.a. Microsoft Backup) was a
major improvement over its Windows 95 counterpart. This tool is not installed by
default when you install Windows 98. Microsoft Backup supports most if not all all
the latest tape drives as well as other media such as Zip Drives, SyQuest
Drives, etc. NOTE: The simplest way to backup your files is to use Windows
Explorer and to copy the important files from your hard drive to a removable
storage device like a floppy disk, Zip disk or CD-RW. Using Microsoft Backup is
more sophisticated. Other than the method described in option - C, you can also
achieve the same results by following this procedure:
>> Navigate to Windows Explorer.
>> Right click the hard drive letter.
>> Select Properties.
>> Select the Tools tab.
>> Click the backup button.
Windows 2000 has a more sophisticated wizard that walks you through the steps of
creating a scheduled backup. Go through the wizard now to see the available
options. NOTE: Windows NT does not have a built-in full featured backup utility.
References: | Windows 98 Support Center | Windows 98 How-To Guide
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| 12. |
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Listed below are a series of potential file system
conversion paths. The goal is to perform a conversion from one file system to
another,without losing any of the data already present on the partition to be
converted. Which of the following file system conversion paths will accomplish
this goal?
A. Use "convert.exe c: /fs:ntfs" to convert from FAT to NTFS
B. Use "convert.exe c: /fs:fat32" to convert from FAT to FAT32
C. Use "convert.exe c: /fs:fat" to convert from NTFS to FAT
D. Use "convert.exe c: /fs:ntfs" to convert from FAT32 to NTFS
Answer: A, D - Remember for the exam that you cannot convert from FAT to FAT32
and you cannot convert from NTFS to FAT or FAT32. To convert a partition, you
simply use the convert.exe command line utility, specifiy the drive letter, and
then specify the file system you wish to convert to by using the /fs switch.
Windows 2000 can only convert to NTFS partitions. |
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| 13. |
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What partition does Windows 98 use during startup?
A. The active partition
B. C:
C. C:\WIN98
D. The primary partition
Answer: A - In order for any operating system to start, the partition containing
the system files must be marked as active using FDISK or a similar partitioning
tool. This is not necessarily the C:\ partition. |
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| 14. |
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What is a dial-up networking Multilink configuration?
| A. |
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Dial-up networking connection that uses more than one
physical link to increase bandwidth. |
| B. |
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A dial-up networking connection that links your computer to
two or more servers simultaneously using a single adapter. |
| C. |
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A dial-up networking connection that allows your computer
to act as a link between two servers. |
| D. |
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None of the above |
Answer: A - Multilink allows you to bind two or more physical connections to
a single host or server and treat them as one connection with twice the
bandwidth. Multilink must be supported by the server in order for this to work.
This makes it an unlikely possibility for the home user connecting to an
Internet service provider (who is unlikely to allow a large number of lines to
be tied up by a small group of users) but a cheap way to get a faster connection
to the office server if you spend a lot of time working from home.
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| 15. |
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As a computer consultant Matt Petty travels a lot
for his job. Everywhere he goes he uses his computer to stay connected with his
home office and other locations. Lately more and more of the applications that
he uses involve dial-up networking. Is there one place where he can configure
telephone-dialing properties for all of the applications?
A. The My Locations tab of the Telephony icon in Control Panel.
B. The TAPI Locations tab of the Network icon in Control Panel.
C. The TAPI Locations tab of the Modem icon in Control Panel.
D. The TAPI Locations tab of the Dial-Up Networking icon in Control Panel.
E. The My Locations tab of the Dial-Up Networking icon in Control Panel.
Answer: A - The Telephony Application Programming Interface (TAPI) provides a
common location for telephone-dialing properties. To define TAPI locations
double-click on the Telephony icon in Control Panel, select the My Locations
tab, click New and enter the information for the new location. |
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Continued
Next>> |
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