Note: You will not be required to create a PayPal Account to complete a purchase. You have the option to by-pass this option and purchase directly with your credit card. Paypal is available in the following countries only: Click here to view list. If Paypal is not available in your country, please click here to try purchasing through our secondary payment processor.

To ensure that this option is available to you, please clear your Cache & Cookies before clicking on the "Buy" button. Here is how: In Internet Explorer go to: Tools > Internet Options > Delete Cookies AND Tools > Internet Options > Delete Files > Check the Box “Delete All Offline Contents” > OK. 

Next refresh your browser (close and open new one) and try again.

Netscape users - Get help here. Opera users - Get help here. Mozilla users - Get help here. All others,  please consult your manuals and/or click on "Help" on your browser's menu bar.

If your credit card cannot be authenticated by PayPal you may need to take further steps [See below]



Find out what version of Internet Explorer you have:
From the Help drop-down menu, click About Internet Explorer.

Internet Explorer 6
Internet Explorer 5.5
Internet Explorer 5
Macintosh Internet Explorer 5
Other Browsers

Once you have set your browser to accept cookies, close it, open a new browser window and return to The Certification Hub to continue shopping.

PC Internet Explorer 6 users:
  1. From the Tools drop-down menu, click Internet Options
  2. Select the Privacy tab
  3. Press Edit button



  4. Type paypal.com in the address box, then press Allow and OK buttons



  5. Click OK at the bottom of Internet Options window
PC Internet Explorer 5.x users:
  1. From the Tools drop-down menu, click Internet Options
  2. Select the Security tab, the Trusted sites icon, then press Sites button



  3. Type paypal.com in the address box, press Add button, then click OK



  4. Click OK at the bottom of Internet Options window
Mac Internet Explorer 5.x users:
  1. From the Edit drop-down menu, go to Preferences
  2. Go to Receiving Files in drop-down menu
  3. Select Cookies
  4. Go to When receiving cookies: and select Ask for each site in drop-down menu
  5. Accept all cookies from paypal.com
Other Browsers:
Netscape users - Get help here. Opera users - Get help here. Mozilla users - Get help here. All others,  please consult your manuals and/or click on "Help" on your browser's menu bar.

If this fails, please try these OTHER OPTIONS:  or try another credit card or bank check card with a visa / mastercard logo on it.

Notes: What are Cookies?

A "cookie" is a small text file which a web server can store temporarily in your computer via  your web browser. This helps  your browser remember some specific information which the web server can later retrieve. For example, when you browse through an "online shopping mall" and add items to your "shopping cart" as you browse, a list of the items you've picked up is stored by your browser so that you can pay for all of the items at once when you're finished shopping. It's much more efficient for each browser to keep track of information like this than to expect the web server to have to remember who bought what, especially if there are thousands of people using it the web server at a time.

A cookie file is not a secret way for a web server to find out everything about you and what you have on your hard drive. The only  way that any private information could be in your cookie file would be if you personally gave that information to a web server in the first place and it decided to put that information into your cookie file for some reason. Also, each cookie is marked with information about what web server it's for. There is absolutely no way for a web server to get access to any private information about you or your system through cookies. Also, there is no possible way that a virus could be spread through the use of cookies.

Notes: On Privacy & Security Settings (Internet Explorer Only)

If your Internet Explorer privacy and security settings are set too high you may encounter problems with some websites.

Here is how to reset your Internet Explorer settings to defaults:

Open Internet Explorer and click on "Internet Options".

The Internet Options window will appear with several tabs along the top. The two tabs that we will work with are the Security and the Privacy tabs.

Click the Security tab at the top of the Internet Options window.

Most often, the Security level for the Internet Zone has been changed from the default (Medium) to either High or Custom. Press the button that says Default Level, and this will reset your settings back to the default level. If the Default Level button is greyed out, then your settings have not been modified.

After resetting your Security settings back to the default level, click the Privacy tab at the top of the Internet Options window.

As with the Security settings, the Privacy settings are often changed from the default (Medium) to either High or Custom. Press the button that says Default, and this will reset your settings back to the default level. If the Default Level button is greyed out, then your settings have not been modified.

Another thing to check on the Privacy screen is how IE handles your browser cookies. Click the Advanced button on the Privacy screen. Make sure that "override automatic cookie handling" is NOT checked.

Press the OK button to close the Advanced Privacy Settings window.

Press the OK button on the Internet Options screen to close that window.

Close and re-start Internet Explorer.

We recommend that you use this opportunity to make sure that your system is upto date with all patches and the latest version of Internet Explorer: http://windowsupdate.microsoft.com/

If you continue having problems, please consult with a qualified Service Technician, hopefully you are one or are contemplating being one. Either way good luck!

The Certification Hub
www.thecertificationhub.com

P/S - FireFox is a great alternative browser: http://www.mozilla.org/