If you paid by PayPal e-check: This eCheck payment will remain "Uncleared" until the funds have cleared from the your bank account, which usually takes 4 business days. This item will not be shipped until the funds have cleared into your PayPal account.

If you paid by Bank Check or money order: We will usually ship within 4 days of you check/money order clearing.

Return / Refund Policy: All sales are final. Since items purchased from The Certification Hub can be copied, we will not accept any returns for refunds. All sales are final unless defective. Since items purchased from The Certification Hub can be copied, we will not accept any returns for refunds. An item can only be returned for exchange in case it is defective. A similar item will be shipped to you as replacement. Please note that we can process returns only for items purchased from The Certification Hub. If your return is not due to our error, we will bill the shipping costs to you and we will also charge a re-stocking fee at our discretion. Note: You have 2 days on receipt of product to examine it for any defects. We will not accept any returns after this grace period. In case the product is defective on receipt please e-mail The Certification Hub at sales@thecertificationhub.com  with the following information: Purchaser's name E-mail address Transaction ID [If applicable] What is being returned Why you are returning the item(s) We'll notify you via e-mail of your return on receipt of your complaint and also when we've received and processed the returned item.

Thank you for visiting The Certification Hub. Have a pleasant day!

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