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The Certification Hub
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Presents your - IT Certification Tips & Tricks Newsletter - Issue No. 1 [07/15/2003]

NEWS
Rest of the World Wakes Up to Windows XP's Quality - 07/10/2003
A year and a half after Windows XP shipped, the OS is finally getting the respect it deserves. According to the most recent "PC Magazine" annual reader survey, PC service and reliability have improved this year, thanks mostly to XP. "XP has brought consumers the stability of Microsoft's corporate operating systems, Windows NT, and 2000, replacing the relatively volatile Windows 95, 98, and Me," the report reads. "If an OS performs better, so does the hardware it controls ... This year, 44 percent of the [17,000] rated desktop PCs run Windows XP. And the users of Win XP machines are considerably happier with their desktops than respondents running other versions of Windows." The report reveals that XP crashes less often than other Windows versions, too: 37 percent of respondents who use XP have never had a crash, compared with just 7 percent of respondents who use Windows 98. And although OSs such as Linux and Mac OS X got high-reliability grades, too, those OSs are barely used, the report notes: "Fewer than 1 percent of the desktop PCs in the survey are running Linux, and fewer than 2 percent are running Mac OS." As far as XP's quality goes, am I the only person who honestly isn't surprised by this news?

Microsoft announces Windows Server 2003 exam dates - 07/10/2003
| http://www.microsoft.com/traincert/ | Windows 2003 Family Home Page |

The new Microsoft Security Certification -  07/10/2003
This new certification involves two new security specializations, available as part of the current Windows 2000 MCSA and MCSE tracks. These new tracks effectively spin existing programs and exams into new credentials for security-minded Windows IT professionals. Here's what you need to know: | Inside Information On Microsoft Certification |

CompTIA - Computing Technology Industry Association will upgrade the IT Project+ certification this year.
IT professionals who are looking to add business knowledge and project management acumen to their technical skill set can pursue the IT Project+, a vendor-neutral certification that measures IT project management knowledge. Updated exam [# PK1-002] will be available in September 2003. Click here For Details


WINDOWS TIPS
Problem: How should I search the Microsoft Knowledge base effectively?
Solution: You can perform more effective searches by including special keywords that help refine the search. Microsoft defines keywords for topics, such as troubleshooting or programming, and specific applications. For example, setup and installation issues have the keyword kbsetup. Application notes use the keyword kbappnote. Articles about error messages use the keyword kberrmsg. You'll find an extensive list of Windows 2000-specific Knowledge Base keywords on the Microsoft TechNet Web site. http://support.microsoft.com/default.aspx?scid=kb;en-us;250581 . Use these keywords in combination with advanced search techniques to locate articles specific to the issue at hand more quickly. For example, use the NEAR keyword to find articles with words that are near each other, such as "port NEAR firewall." You can also perform Boolean searches with AND, OR, or AND NOT keywords.

Problem: What are the capabilities of the Windows 2000 Cmd.exe utility?
Solution: Cmd.exe opens a command console in Windows 2000. You can use the console to manage files, execute various commands, run scripts, launch applications, and perform other management tasks. Many experienced users don't realize that there's more to opening a console session than just clicking Command Prompt in the Accessories menu. Cmd.exe supports a number of command-line options that let you control the way the console opens and behaves. You can specify a command to execute automatically after the console opens, set the background and foreground colors for the session, and more. To learn what these switches are and how they work, open a console session and type HELP CMD at the command prompt. Once you understand the switches and are ready to put them to use, you can execute the CMD command line manually from an already open console session and include the necessary switches. To execute specific commands that you use frequently, create a shortcut to Cmd.exe that includes the necessary switches. Double-click the shortcut whenever you need to execute that command.

Problem: Where can I find my BIOS version in Windows?
Solution: When Windows starts, the OS loads information about the main computer BIOS and video BIOS and stores the following information under the HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System registry

subkey:
- SystemBiosDate
- SystemBiosVersion
- VideoBiosDate
- VideoBiosVersion

This information appears in the registry for informational purposes only; changing these items' values has no effect on the system.

Problem: When I use the Diskpart tool and Windows Preinstallation Environment (WinPE) to install Windows Server 2003, why do I receive an error message stating that no valid system partitions were found?
Solution:  You might receive an error stating "No valid system partitions were found. Setup is unable to continue," if you use Diskpart before executing the winnt32.exe file. To resolve this error, edit the installation script or batch file and add the

/syspart:<drive>:
parameter to the end of the winnt32.exe command. For example, to specify drive C as the system partition, type
winnt32.exe /syspart:c:

Problem: How can I clear the temporary Internet files in Microsoft Internet Explorer (IE)?
Solution: When you visit a Web page, IE caches the page contents to disk so that the next time you visit the page, IE can read certain elements (e.g., images) from the local disk instead of having to download them again. This functionality also lets you view pages you've looked at before, even if you're not connected to the Web.

IE stores the files in the \%userprofile%\Local Settings\Temporary Internet Files folder (e.g., C:\Documents and Settings\john\Local Settings\Temporary Internet Files). Although you can delete the content directly, which also removes all your cookies, the Microsoft-supported method is as follows:

1. Go to the Control Panel Internet Options applet (or open IE, then select Internet Options from the Tools menu).
2. Under the "Temporary Internet files" section on the General tab, click Delete Files. You can also select the "Delete all offline content" check box on the Delete Files dialog box to delete offline files.
3. Click OK to return to the main dialog box.

If you haven't previously deleted the temporary files, the delete process might be time consuming because it might need to delete thousands of small files.

Problem: How can I adjust the amount of space that Microsoft Internet Explorer (IE) reserves for temporary Internet files?
Solution: To modify the amount of space that IE uses for temporary files, perform the following steps:
1. Go to the Control Panel Internet Options applet (or open IE, then select Internet Options from the Tools menu).
2. Under the "Temporary Internet files" section, click Settings.
3. Under the "Temporary Internet files folder" area, move the slider or enter the amount of space to use (in megabytes), then click OK.
4. Click OK to return to the main dialog box.

Problem: How can I configure the Recovery Console (RC) in Windows 2000 and later to not require me to enter the administrator password?
Solution: To configure the RC to not require you to enter the administrator password, perform the following steps:
1. Start a registry editor (e.g., regedit.exe).
2. Navigate to the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Setup\RecoveryConsole registry subkey.
3. Double-click SecurityLevel, set its value to 1 to not require password entry (or 0 to require the user to enter the password), then click OK.
4. Close the registry editor.

You can also use the Microsoft Management Console (MMC) Local Security Settings snap-in (go to Local Policies, Security Options, "Recovery
console: Allow automatic administrative logon") to configure this setting.


FREE TEST QUESTIONS
Exam:70-210 - Implementing & Administering Windows 2000 Professional
You install a second processor in his system. You run performance monitor and notice that the first processor is taking all of the load. What should You do to get his system to utilize the second processor?

A. Enter the system's BIOS and select the multi-processor setting.
B. Use device manager and update the driver for his computer model.
C. Reinstall Windows 2000 so it can recognize the two processors.
D. Run the add/remove hardware wizard and it will find and configure the second processor.

Answer: B - You must update the driver for his computer model. He needs to take the following steps:

1.  Open Device Manager
2.  Double-click Computer.
3.  Right-click the appropriate computer model, for example, Standard PC, and then click Properties.
4.  On the Driver tab, click Update Driver. This starts the Upgrade Device Driver wizard.
5.  Click Next.
6.  From the Install Hardware Device Drivers page, click Display a list for the known drivers for this device so that I can choose a specific driver. Click Next.
7.  From the Select a Device Driver page, click Show all hardware of this device class.
8.  Click the appropriate computer type from the Models list. Click Next. Click Next again, and then click Finish.

It is not necessary to reinstall Windows 2000 to get it to recognize the second processor. The add/remove hardware wizard will not find and configure the second processor.
References: Windows Resource Kit - Web Resources

 
Exam:70-210 - Implementing & Administering Windows 2000 Professional
You are running Windows 2000 Professional on a computers that has three partitions (C:, D: and E. C: and D: are formatted with NTFS while E: is formatted with FAT32. You have compressed some files on the D: drive of the computer. A co-worker asks you what will happen to the compressed files if you change their location. You are trying to explain to her the results of various actions. Which of the following statements regarding copying and moving compressed files is correct?
 
A. Files moved to the C: drive will retain their compression status, files moved to a different location of the D: drive will inherit the compression status of the folder that they are moved to and files moved to the E: drive will become uncompressed.
B. Files copied to the C: drive will retain their compression status, files copied to a different location of the D: drive will inherit the compression status of the folder that they are copied to and files moved to the E: drive will retain their compression status.
C. Files copied to the C: drive will inherit the compression status of the folder that they are copied to, files moved to a different location of the D: drive will retain their compression status and files moved to the E: drive will inherit the compression status of the folder that they are moved to.
D. Files moved to the C: drive will inherit the compression status of the folder that they are moved to, files moved to a different location of the D: drive will retain their compression status and files moved to the E: drive will become uncompressed
   
Answer: D - When a file is moved within the same  NTFS volume/partition then only the pointer to that file is updated the file itself remains as it was and keeps its compression status. When you move a file or folder between NTFS volumes, the file or folder inherits the compression state of the target folder. Because Windows 2000 treats a move as a copy and then a delete, the files inherit the compression state of the target folder. Said differently, when you move a file or folder within a single NTFS volume the file or folder retains its compressed status (i.e. an uncompressed file or folder stays uncompressed while a compressed file or folder stays compressed). When you move a file or folder between NTFS volumes the file or folder inherits the compression status of the destination folder. When you move file or folders to FAT (or FAT32) volumes, the folders and files become uncompressed because FAT/FAT32  volumes don't support compression.
 
Exam: [220-221] - CompTIA A+ Core Hardware
Which of the following correctly describe the Celeron CPU?

A. A simplified version of the Intel Pentium II processor
B. A simplified version of the AMD K6 processor
C. A simplified version of the Cyrix M2 processor
D. A simplified version of the NextGen 586 processor

Answer: A - Celeron has a different cache configuration compared to that of the Pentium II processor. It is considered to be a low cost alternative.
References: | Celeron Vs Pentium | How Stuff Works |
 
Exam: [220-222] - CompTIA A+ OS Technologies
Which of the following partition types support disk quota (Choose all that apply)?

A. FAT16
B. FAT32
C. NTFS4
D. NTFS5
E. None of the choices.

Answer: D - Disk quota is a feature available in Windows 2000 NTFS V5 and above only. You can restrict the amount of disk space used by certain users.
References | Microsoft Knowledge Base - Disk Quota Overview | Windows 2000 Disk Quota | Quota Server - Disk Quota Management for Windows NT/2000 Environments | 307984 - HOW TO: Create Disk Quota Reports in Windows XP | 183322 - How to Enable Disk Quotas in Windows 2000 |
 
 
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